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Customer onboarding guide

Welcome to GLAD! This guide will walk you through the steps required to configure your account for optimal traffic protection.

Create your GLAD account

The first step in the process is to create your GLAD account.

  1. Request account creation: Your GLAD account will be created.
  2. API token: After your account is created, you will receive an API token.
  3. Create your IP lists: You will need to prepare a whitelist and a blacklist of IP addresses. Afterwards, provide us with the IPs that will access the API.
  4. The NetOps team will whitelist these IPs at the ACL (Access Control List) level to grant API access.

Collaborate with the GLAD team

When you work with the GLAD team, they will assist you on configuring armors within Warden for you.

  1. Align on traffic protection: With this crucial step, you work with the GLAD team to identify the traffic that requires protection.
  2. Provide the following traffic details:
    • TCP/UDP Protocols
    • Ports
    • Bare Metal IP information
    • Bytematching details (if applicable)
  3. Commence a dry run (Traffic fingerprint):
    • We will set up test armors to monitor your traffic.
    • This allows us to accurately configure the parameters for production.

API integration

  1. Whitelist IPs through the API: The GLAD team will enable you to share your whitelisted IPs.
  2. Use GLAD API: Utilize the POST lists function from the GLAD API to share your whitelisted IPs.

Configure Warden armor

  1. IP protection: Provide a list of IPs that need protection.
  2. Packet per Second (PPS) threshold: Set up the PPS threshold for graylisted traffic.
  3. Protocol configuration: Configure the protocol for UDP or TCP traffic. If you are protecting both, create 2 separate armors.

Monitoring with Grafana

  1. You will receive a Grafana environment for monitoring.

Result

You have now configured your GLAD account for optimal traffic protection. If you have any questions or need more assistance, please contact our support team.